A common problem is a blocked filter at the bottom of the machine or a blocked drain pump. In this case the best thing to do initially is to clear the filter out. Sometimes the plug is very difficult or impossible to unscrew, because it has not been opened for a while or never, in this case, try and use pliers to turn the plug. But be careful, you don’t want to break the plug. If you can feel that this does not help and it does not open, leave the plug and move the washing machine out from the unit.
- You’ll find the drain pump at the back of the machine which you need to clear of debris.
- Make sure the washing machine is turned off and unplugged when you work on it.
- Sometimes there is a blockage in the pipe leading to the drain pipe under the sink which needs to be unblocked.
If the washing machine is not washing clothes properly or if it is goes on for a long time, stops in the middle of the cycle, or if it blows the fuse and trips electricity, problem may be in the faulty heating element. In this case the heating element needs to be replaced.
If the washing machine heater element is faulty on a modern washing machine there should be an error code displayed which confirms the fault is with the heater circuit. On an older washing machine the symptoms should be that it carries on washing indefinitely but other faults can cause this same symptom. A heating element can easily be tested with a continuity meter and faulty ones are usually open circuit. A few modern washing machines we have come across over the years can develop faults that cause the washer to stick mid cycle and wash forever without producing an error code even though they are supposed to and even though the heater is fine. In such cases an engineer would be needed to sort it out. (This is sometimes down to the circuit board or timer receiving a different reading of the heater (R resistance electrical) than when it was manufactured) It’s certainly not a DIY job.
Here are some other tips for troubleshooting washing machine problems:
- Check the belt: If the washing machine drum isn't spinning, the belt may be broken or slipped off the pulley. Check the belt for signs of wear or damage and make sure it is properly tensioned.
- Inspect the motor: If the washing machine won't start, the motor may be faulty. Check the motor's wiring, brushes, and other components for damage or wear.
- Test the lid switch: If the washing machine won't fill or start, the lid switch may be faulty. Use a multimeter to test the switch for continuity, and replace it if necessary.
- Check the water inlet valve: If the washing machine won't fill, the water inlet valve may be clogged or faulty. Check the valve for signs of wear or damage, and clean or replace it as needed.
- Examine the pump: If the washing machine won't drain, the pump may be clogged or faulty. Check the pump's impeller and housing for debris, and replace the pump if necessary.
- Look at the electronic control board: If the washing machine isn't working properly or displaying error codes, the electronic control board may be faulty. Inspect the board for signs of damage or wear, and replace it if needed.
- Clean the detergent dispenser: If the washing machine isn't dispensing detergent or fabric softener properly, the dispenser may be clogged or dirty. Remove the dispenser and clean it thoroughly, and ensure that it is properly installed.
Remember, before attempting any repairs on your washing machine, always refer to the manufacturer's instructions and exercise caution. If you are not confident in your abilities, and you live in London - it's best to call A&G Appliances.