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There are a number of problems that can happen with the washing machine.
1. A quite a common problem is a blocked filter at the bottom of the machine or a blocked drain pump. In this case the best thing to do initially is to clear the filter out. Sometimes the plug is very difficult or impossible to unscrew, because it has not been opened for a while or never, in this case, try and use pliers to turn the plug. But be careful, you don’t want to break the plug. If you can feel that this does not help and it does not open, leave the plug and move the washing machine out from the unit.
2. Once the washing machine is switched on and the cycle selected, the drum does not spin.
3. If the washing machine is not washing clothes properly or if it is goes on for a long time, stops in the middle of the cycle, or if it blows the fuse and trips electricity, problem may be in the faulty heating element. In this case the heating element needs to be replaced.
If the washing machine heater element is faulty on a modern washing machine there should be an error code displayed which confirms the fault is with the heater circuit. On an older washing machine the symptoms should be that it carries on washing indefinitely but other faults can cause this same symptom. A heating element can easily be tested with a continuity meter and faulty ones are usually open circuit. Clearly the heater wiring should be checked though many washing machines now have the heater at the front and are as such a little inaccessible and you might have to remove panels. A few modern washing machines we have come across over the years can develop faults that cause the washer to stick mid cycle and wash forever without producing an error code even though they are supposed to and even though the heater is fine. In such cases an engineer would be needed to sort it out. (This is sometimes down to the circuit board or timer receiving a different reading of the heater (R resistance electrical) than when it was manufactured) It’s certainly not a DIY job.