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Trace the hose to find where it attaches to the drain pump and check to see if something is stuck in the pump. Remove the pump and unclog it, if necessary. To remove the drain pump, work from the front of the machine. Detach the hoses by pinching the clamps with a pair of pliers and pulling the hoses loose from the pump. Then, detach the pump from the motor with a screwdriver. Unclog the pump and reattach the hoses.
If nothing is in the hose or the pump, then the pump may need replacing. Tug on the belt that attaches to the pump’s pulley. If it’s hard to turn, then you’re going to need a new drain pump. Follow the instructions for removing a drain pump above.
Is your washer failing to spin (or spin fully)? This particular problem can have several causes. Some you can fix yourself, and others need to be addressed by a professional. First, determine if a belt may be bound somewhere. At the back of the machine, hold each belt and turn it. If it’s stuck, you should be able to determine where it’s getting caught up. The belts may also be worn and need replacement. When you receive your new belts, the manufacturer will normally include a set of instructions and diagrams for replacing the belts on your particular model.
Next, check the lid switch. If it’s faulty, the machine will be unable to spin. The lid switch is usually located near the door hinge. Use a pencil or pen to fully depress it (with the lid open). If the machine begins spinning normally, then the plunger and switch aren’t making good contact.
You can also check the switch with an electrical meter (an ohm meter). Again, make sure the washer is unplugged. Open the console by removing its screws and gently prying it open from the bottom and tilting it upward. Disconnect the wiring harness from the lid switch. The switch should have two leads. Touch one probe from your ohm meter to each lead. Then, close the switch by depressing the plunger with a pen or pencil. If the switch is good, then the meter’s needle will move to the right of the scale. Otherwise, the switch needs replacing.